Terms & Conditions
Last Updated Aug 22, 2024
Terms
If you choose to use, access, or connect to the MakeNotes website and/or services, you will be acknowledging that you have read and understood the following terms of use, including the terms of our Privacy Policy, and you agree to be bound by them and to comply with all applicable laws and regulations regarding the use of the MakeNotes website and/or services.
These Terms and Conditions constitute a binding and enforceable legal contract between MakeNotes and you. If you do not agree to these terms of service, please do not enter, connect to, access or use the MakeNotes website and/or services.
The following terms shall be defined as:
“Service” — The MakeNotes browser extension, the official Web and other software applications including additional services developed and provided by MakeNotes.
“Provider” — The studio MakeNotes, the provider of services.
“User” — Persons who have installed the extension, accessed the website operated by the provider, agreed to the terms of service, and registered on the site, including those accessing paid and/or contracted services.
“Customer” — Users who have paid for the subscription, including contracted individuals or unincorporated/corporate legal entities.
“User Information” — Information input by users in the form of email, passwords, signatures, addresses, phone numbers, etc., and may also include data generated through the use of provided services.
“Collected Information” — Data that is stored on our servers during regular use and may include data not directly input by the user, but does not include the notes data saved in users' browser, such as text and screenshots.
“Usage Agreement” — The process of agreeing to the terms and contracting with the provider in order to use their services.
"User Contract" — The contract between the customer and the provider, made following the verification of costs and services provided during member signup and payment method input on the provider's website.
"Service Cancellation" — The termination of the user contract following violation of contract terms by the provider or user.
Any terms not defined above shall be interpreted as set forth in relevant laws and service policies, and any legal/service questions pertaining to these terms are to be resolved according to standard local legal practices in the regions of the provider and user.
Applicability of Terms
The terms specified in this document are considered effective as posted on the provider web page, with users being subject to these terms immediately following the consent process for provided services. This agreement is completed as the customer enters financial information and the pays relevant service fees.
If it is necessary for the Terms and Conditions to be amended, users will be subject to the amended terms from the date they are made effective. If the provider revises these terms the date of implementation and the reason for the amendment shall be announced on or before the effective date and, in the event of important or financially relevant revisions, you will be notified on the website or by email at least 30 days in advance.
Agreement Cancelation
Members who object to changes made to this agreement may withdraw their membership or terminate this agreement. If users do not withdraw within 7 days, or if they continue to use services provided they will be considered as having accepted the revised agreement.
The user agreement is considered effective when the user begins using any service provided by MakeNotes.
The terms of service are considered effective when the user chooses and applies for a paid-for service and completes the process of entering financial information and paying for the service.
Before final payment is submitted for any service the terms of service and payment policies are available for review.
In certain cases, agreements other than the standard Terms and Conditions agreement may be arranged. For separate contracts that are not made on the web page, the user rights and responsibilities from the web page also apply, however the private agreement will take priority.
Service Use Restrictions
Your authorization to use the Service is subject to the following restrictions and conditions.
You agree that you will not:
Violate the Terms of Service of the target website;
Steal information or provide false information;
Use our services in an intentionally disruptive or harmful way, including but not limited to promotion/distribution of adult content, illegal gambling, distribution/possession of copyrighted/sensitive materials, etc. (These guidelines will be strictly enforced);
Use our services in a way damaging to the provider, for fraudulent purposes, or for commercial purposes other than those you agree to;
Exploit any technical defects in our service, including modifying or hacking the service network and/or gaining unauthorized administrative access to the site/network;
Interfere or attempt to interfere with the service or site of the provider;
Share our services or your login information with others in an unauthorized manner;
Use another user’s account without permission;
Decompile, disassemble, or reverse engineer any portion of the MakeNotes website/service software;
Although you agree to the Terms and Conditions, the provider may terminate the agreement in any of the following circumstances if:
You take any prohibited actions (listed above)
Login information or private contract information is sold illicitly;
You alter the provider website or published information, or use provider services in an illicit way;
Other users' personal information is collected or stored;
Other users’ personal login information is hacked or stolen;
You use information obtained through the service for purposes unrelated to those specified in the Terms and Conditions without the prior express consent of the provider including, but not limited to, using information for publication, broadcasting, etc., or providing it to a third party;
Businesses or entities with more than one person use a personal license for business purposes (individuals belonging to a company or organization are not restricted in their use of personal licenses for individual purposes);
Refunds
Refunds following the termination of a user agreement are conducted as follows:
Refunds are not issued for services past the date of agreed use.
Refunds are not given to users who has violated the Terms and Conditions of their own volition.
Additional fees incurred during checkout are not refundable.
Previously expended payments (payments made for services received in the past) are not refundable.
Refunds for unused services are processed as follows:
If paid services are used once or more during the current payed month, the current month’s payment will be considered as expended. Any payment paid in advance for future months will be refunded.
If more than 30 days have passed since the date your subscription was billed, a refund cannot be issued, regardless of whether you have used our services. You may get a prorated refund, and the amount will be calculated based on the unused days left on your subscription plan.
The refundable amount is equal to the payed amount deduces the STANDARD monthly amount times the months that have past, regardless of any promotion or discount applied.
For example, a customer who purchased a yearly-billing plan at a regular price of $5 per month, and a customer who purchases the same plan at a promotional price of $3 per month, they will both have (5 * the number of past months) deducted from their refund.
In the case of a refund request, if the refundable amount is less than zero, the contract will be terminated without a refund, and customer will not be required to pay the overdue balance.
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns
User Rights and Obligations
Users have the right to use the provider's services at their own discretion, except in the case of agreement cancellation, terms of use violation, or in situations not covered by the provider’s limitations of liability.
Users are encouraged to alert the provider if they encounter any technical issues or critical weaknesses in the service.
Users may contact the provider about service related issues or questions. Most inquiries will be responded within 3 business days. However, the provider is not bound to respond to all inquiries due to limited human force.
As customers it is your right to demand that services be properly rendered according the terms of service and applicable laws.
Users must be truthful in the submission of personal information and contract signings. If they register false or incorrect information, they may forfeit legal rights, and the provider will not be liable for any damages incurred.
If personal information essential to the usage agreement changes, such as the user's email address, the user is responsible to update the relevant information on the provider website.
Users' confidential information, such as login password, is all enrypted and stored securely on provider's server. However, it's not uncommon that this information is leaked due to users' negligent management of such information, e.g. using easy-to-guess passwords, or using the same password across multiple sites. The user is responsible for maintaining the confidentiality of their login and password information. The company will not be held liable for any problems caused by leakage of this information.
Users affirm that they will comply with the Terms and Conditions of the user agreement.
Provider Rights and Obligations
MakeNotes provides services in good faith according to the stipulations set forth in this agreement.
The provider is required to maintain and repair equipment, and in the event of a failure or service outage must do their best to make speedy corrections and preserve user data.
The provider must establish a security system to protect users' personal information and comply with the privacy policy.
We strive to ensure a convenient experience for users while we keep our end of the Terms and Conditions agreement.
The provider may terminate the services due to unpredictable issues, including, but not limited to, financial difficulties, market fluctuations, changes in organizational structure, or other circumstances that make it impossible to continue providing services. In this case, the user will be notified, and the unexpended payment will be refunded to the user.
Limitations of Liability
The provider will not reimburse users for any failure that occurs during regular use which directly or indirectly result in damages. The user should be aware of the possibility of failure and the limitations of the service and should plan and use the service accordingly.
The provider has no obligation to store and manage users usage history, and users must back up needed usage history regularly.
The provider shall not be liable for any specific content that is not determined by the details of the user contract.
The provider shall not be liable if services cannot be provided due to war, natural disasters, national emergencies, and/or other technical defects that are outside of the provider’s immediate power to resolve.
The provider shall not be liable for the interruption/failure of services due to reasons attributable to the user.
The provider shall not be liable for any damages incurred to the user due to outages and/or problems occurring in ISP or mobile provider networks that prevent users from accessing services.
Users of the free service are not eligible to receive compensation for any reason.
Personal Data and Intellectual Property
The provider is obligated to protect user information, as stipulated in the Privacy Policy. However we may use information collected during regular operations for service improvement, quality control, and customer service.
The provider does not use user information without permission and only sends promotional emails if users agrees to receive them.
You acknowledge and agree that the provider and its licensors retain ownership of all intellectual property rights of any kind related to the website and service (except for user content, third-party content, and public domain content), including applicable copyrights, trademarks, and other proprietary rights. MakeNotes reserves all rights that are not expressly granted to you under these Terms and Conditions.
If you find any content that infringes your rights, please contact us in time.